Legal

Privacy Policy

At Saltire Sketch ("we", "us", "our"), we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights when you use saltiresketch.co.uk.

1. Information we collect

We may collect the following personal data:

Your name
Email address
Phone number
Address or project details you provide
Any information you submit through our contact forms, enquiries, or correspondence
Technical information such as IP address, browser type, and website usage data

2. How we collect your data

We collect personal data when you:

Contact us through our website, by email, or by phone
Submit an enquiry
Request information, services, or a referral
Use our website

We may also collect limited technical data through cookies or analytics tools, if used on the website.

3. How we use your data

We use your personal data to:

Respond to your enquiries
Provide our services
Discuss your project requirements
Improve our website and services
Arrange or support referrals where requested
Comply with legal obligations

4. Sharing your data

We do not sell your personal data.

We may share your personal data with trusted service providers where necessary to operate our website or business.

If you ask us to arrange or support a referral, we may share relevant details with Wren, our trade partner, for that purpose. We do not otherwise share customer information with third parties for marketing or unrelated purposes.

5. Legal basis for processing

We process your personal data under one or more of the following legal bases:

Your consent
The need to take steps before entering into or performing a contract
Our legitimate interests in operating and improving our business
Compliance with a legal obligation

Where you ask us to arrange or support a referral to Wren, we will process and share relevant information for that purpose in accordance with applicable data protection law.

6. Cookies and website data

Our website may use cookies or similar technologies to ensure the site functions properly and to understand how visitors use it.

You can control cookies through your browser settings.

7. Data retention

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including legal, regulatory, tax, or business record requirements.

8. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.

9. Your rights

Under applicable data protection law, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner's Office

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Business name: Saltire Sketch

Email: saltiresketch@gmail.com

Site: www.saltiresketch.co.uk